Customer Service Representative
Do you work best on a team and believe in providing exceptional service? RidgeStone Capital is seeking a call center customer service representative to join our team in Costa Mesa, California. Our ideal candidate possesses a high degree of professionalism and works well under pressure.
- Respond to all customer communications including phone calls, emails, and written correspondence in a professional and timely manner
- Collect delinquent payments
- Coordinate with other departments, including sales and management, to ensure cohesive customer experience
- Process billing and insurance inquiries, customer complaints, payoffs, and other tasks as assigned
- Maintain a knowledge of company policies and procedures
- A minimum of 2 years of experience in a customer service/collections environment
- Strong time management skills and ability to manage daily tasks
- Strong verbal and written communication skills required
- Knowledge of Microsoft Office (Word, Excel, & Outlook)
- Positive attitude and problem solving skills
Full medical, dental, and vision packages following 60 days of employment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
About RidgeStone Capital
RidgeStone Capital is a technology-driven financing company that uses innovative online tools and technology to change the way businesses secure financing, and we are looking for talented, motivated individuals to join our team. We reward and encourage independent thinkers who thrive in a fast-paced environment that is void of bureaucracy and micromanagement. If you embrace technology and have a desire to work in a dynamic atmosphere with a diverse group of highly talented individuals, make RidgeStone Capital the launching pad for your successful career.